Home Cleaning Services

Providing an outstanding cleaning service is not straightforward. Much can go wrong and people place varying degrees of importance upon many different things. In acknowledgment of these challenges, we have spent the past 13 years identifying elements that make a cleaning service great, and in equal measure, developed systems, procedures and methods of training to eliminate recurrent issues before they arise.

These have been key principles that have driven our company forward, even from our modest beginnings. More laterally, we have invested in technology to help us retain personal and consistent levels of service as we have scaled. It is these foundations, together with over a decade of experience, that allows us to provide what we believe to be an outstanding cleaning service.

About Our Service

    Same cleaner for each visit | Cleanily

    Same cleaner for every visit so they can get to know your home

    Each cleaner has a Disclosure Certificate or a DBS check

    All staff are fully vetted, experienced and have 2 references

    Personalised checklists completed for each clean

    Personalised checklists completed for each clean

    We provide ongoing training and development for all staff

    We provide ongoing training and development for all staff

    Specialist cleaning insurance

    Specialist cleaning insurance

    Super convenient online payment system. No contracts or direct debits. Pay as you go

    Super convenient online payment system. No contracts or direct debits. Pay as you go

    Ironing, bed making and other housekeeping services

    Ironing, bed making and other housekeeping services

    Regular cleaning: £12.50 p/hr. One-off cleaning from £13.50 p/hr

    Regular cleaning: £12.50 p/hr. One-off cleaning from £13.50 p/hr

Contact Us





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How our service works:

Initial Visit

Wherever possible, we like to arrange a brief visit from your local manager in person. Typically, this will involve a quick tour of your property and a chat about your cleaning requirements. Prior to this, a generic cleaning schedule will have been loaded onto a tablet from which we can instantly create a bespoke cleaning schedule during the visit. Your cleaning schedule will be completed by your allocated cleaner on each visit and is available for you to view/amend from any device with an internet connection.

We will also have access to current scheduling and available time slots in your area so should be able to give you an indication of likely days/times from which you can choose. Confirmation will be made as soon as we have allocated your cleaner.

Whether you are looking for a quick 2 hour clean of a city apartment or a 16 hour clean of a country estate, we feel that if you are letting someone into your home then it makes sense to meet the person responsible for organising this. Many of our clients never actually meet their cleaners so we feel that it's nice to have a point of contact who knows you and your home.

Your First Clean

Arrangements for access can either be made during our initial visit or in the interim. We are fully insured to hold keys by a specialist cleaning insurer. Your allocated cleaner will have discussed your property and requirements already, in addition to having your personalised cleaning schedule on their smartphone app.

Payment

We make paying your cleaner incredibly easy. No need to remember to leave cash, no monthly agency fees or direct debits...just pay as you go for the cleans you have. It's as simple as that. All we need to do prior to your first clean is take some payment details, which we charge 24 hours after the completion of each clean. We use the same payment integration system (Stripe) trusted by Virgin and many other multinational companies.

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